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  • Home
  • About RSIS
      • Introduction
      • Building the Foundations
      • Welcome Message
      • Board of Governors
      • Staff Profiles
        • Executive Deputy Chairman’s Office
        • Dean’s Office
        • Management
        • Distinguished Fellows
        • Faculty and Research
        • Associate Research Fellows, Senior Analysts and Research Analysts
        • Visiting Fellows
        • Adjunct Fellows
        • Administrative Staff
      • Honours and Awards for RSIS Staff and Students
      • RSIS Endowment Fund
      • Endowed Professorships
      • Career Opportunities
      • Getting to RSIS
  • Research
      • Research Centres
        • Centre for Multilateralism Studies (CMS)
        • Centre for Non-Traditional Security Studies (NTS Centre)
        • Centre of Excellence for National Security (CENS)
        • Institute of Defence and Strategic Studies (IDSS)
        • International Centre for Political Violence and Terrorism Research (ICPVTR)
      • Research Programmes
        • National Security Studies Programme (NSSP)
        • Studies in Inter-Religious Relations in Plural Societies (SRP) Programme
      • Future Issues and Technology Cluster
      • [email protected] Newsletter
      • Other Research
        • Science and Technology Studies Programme (STSP) (2017-2020)
  • Graduate Education
      • Graduate Programmes Office
      • Overview
      • MSc (Asian Studies)
      • MSc (International Political Economy)
      • MSc (International Relations)
      • MSc (Strategic Studies)
      • NTU-Warwick Double Masters Programme
      • PhD Programme
      • Exchange Partners and Programmes
      • How to Apply
      • Financial Assistance
      • Meet the Admissions Team: Information Sessions and other events
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      • Asia-Pacific Programme for Senior Military Officers (APPSMO)
      • Asia-Pacific Programme for Senior National Security Officers (APPSNO)
      • SRP Executive Programme
      • Terrorism Analyst Training Course (TATC)
  • Publications
      • RSIS Publications
        • Annual Reviews
        • Books
        • Bulletins and Newsletters
        • Commentaries
        • Counter Terrorist Trends and Analyses
        • Commemorative / Event Reports
        • IDSS Paper
        • Interreligious Relations
        • Monographs
        • NTS Insight
        • Policy Reports
        • Working Papers
        • RSIS Publications for the Year
      • Glossary of Abbreviations
      • External Publications
        • Authored Books
        • Journal Articles
        • Edited Books
        • Chapters in Edited Books
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        • Working Papers
        • Op-Eds
        • External Publications for the Year
      • Policy-relevant Articles Given RSIS Award
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    • CENS Seminar 1 by Professor Steve Flynn, CENS Distinguished Visiting Fellow

    CENS Seminar 1 by Professor Steve Flynn, CENS Distinguished Visiting Fellow

    Mastering Crisis Communications in the Fast-Moving Social Media Age: Lessons Learned for Practitioners

    09 Apr 2014 10:00 - 11:30
    The Singapore Resort & Spa Sentosa, Managed by Accor
    Type: Lectures / Seminars
    Public
    For Enquiries: [email protected]
    Google Calendar

    Abstract

    Major shocks and disruptions are a core reality of the 21st Century. The 2008 global financial crisis, the BP/Deepwater Horizon oil spill, the Fukushima disaster, Hurricane Sandy, Typhoon Yolanda, the Snowden leaks – the headlines are dominated by stories of man-made and natural disasters with far reaching consequences. In an age where the one constant is disruption, it will be the communities, companies, and counties that are best prepared to manage crisis that will outcompete those that cannot. Central to that preparation is crisis communications, which must be managed in the context of faster and more pervasive methods and outlets for transmitting information that social media makes possible. This presentation will outline lessons learned by the presenter from both his service on the operational and policy frontlines, and as a scholar of crises and disasters.

    About the Speaker

    Dr Stephen Flynn is Professor of Political Science and the Founding Director of the Center for Resilience Studies at Northeastern University in Boston, Massachusetts. Before arriving at Northeastern in the fall of 2011, he served as President of the Center for National Policy and spent a decade as Senior Fellow for National Security Studies at the Council on Foreign Relations. In 2008, he served as the lead homeland security policy adviser for the Presidential Transition Team for President Barack Obama. Dr Flynn was an active duty commissioned officer in the U.S. Coast Guard for 20 years, including two tours as commanding officer at sea. He is the author of The Edge of Disaster: Rebuilding a Resilient Nation (Random House, 2007), and America the Vulnerable (HarperCollins 2004). He is the principal for Stephen E. Flynn Associates LLC, which provides independent advisory services on improving enterprise resilience, critical infrastructure protection, and transportation and maritime security.

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    CENS Seminar 1 by Professor Steve Flynn, CENS Distinguished Visiting Fellow

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